The COVID-19 crisis has created permanent societal, governmental and business impacts. In response, every organisation has changed the way it operates. Some changes were forced, others represent the height of innovation. Understanding how to formulate a business continuity plan for the future is crucial to driving growth.

Gartner equips leaders to guide their organisations through each stage of the pandemic response with agility so they can respond to changing priorities, and build a path to recovery, regardless of where they are on the journey.