Client Story

An Adaptive Digital Strategy Enabling Continued Growth

Flinders University is one of the fastest growing universities in Australia. This dynamic growth has empowered their Information and Digital Services (IDS) division to play a crucial role in swiftly adapting to the evolving needs and expectations of the university. With technology poised to significantly transform teaching and learning over the next three to five years, IDS leverages an adaptive digital strategy to respond effectively to these changes.

Flinders University is one of the fastest growing universities in Australia. This strong growth trajectory, has enabled their Information and Digital Services (IDS) division to play a pivotal role, adapting quickly to changing needs and wants of the university. 

The role technology plays in in teaching and learning will potentially be the biggest change or disruption to higher education over the next three to five years and having an adaptive digital strategy approach helps IDS to respond quickly.

Mission Critical Priority

Flinders University mission critical priorities include revenue and enrolment growth, improved student experience, improved enterprise efficiency, reduced enterprise risk and improved environmental sustainability.

IDS wanted to support this rapid growth while staying adaptive in their approach. A key critical priority was to support the university to respond in a consistent, structured way to disruption and change, while ensuring the Digital Strategy was fit for purpose and included the right priorities. Cost effectiveness and optimisation was also an important factor, ensuring informed decision making and the right vendor selections took place.

How Gartner helped

Gartner supported Flinders University’s IDS division by providing expert guidance, research, insights, and frameworks. They also offered guidance on contract negotiations and vendor reviews to support better, informed decision-making.

Business impact

With support from Gartner and the Gartner Executive Partner, IDS was able to:

  • Bring all the thinking together, making sure the right priorities are focused on, at the right time, ensuring the Digital Strategy is fit for purpose for the university.
  • Confident decision-making utilizing best practices and key building blocks for an effective adaptive strategy.
  • Manage costs and optimise vendor proposals and contracts across IT departments.
Industry

Industry

Education


Revenue

Revenue

$638 Million (AUD)


Employees

Employees

1,900+

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